here someone can help me to cancle order?
i had pay the pro plan again,the price is $52.43, but it still can not be successful, can you help me to solve it?
and i want to cancle my first order, read it please: I used the paypal account: [moved to sensitive data section] on November 9th, paid 63.13 dollars, but the paypal notice said that the merchant has not processed this order, it has been 9 days, I want to cancel this order now, I hope you can Agree to cancel the order.
Hello,
Sorry for not getting back to you sooner.
We have cancelled both orders now. Please try purchasing again. Seems like 10 days has to pass to complete the order for some reason in your case. Both payments were scheduled to be processed today, but we have cancelled them as we are not sure you want them to be processed.
Hope that helps.
Thank you!
ok, so i purchaseing it again
i had pay it again, how long can it be processed？
Hello,
It seems like there is some mismatch between the PayPal account’s country and yours.
Can you please email s******@f************* to get this sorted for you?
Looking forward to helping you. Thank you.
can you help me to solove it ?
Hello,
FastSpring, our payment processor is blocking the payment, and they will be in a better position to assist you.
Please contact them and you can keep us in the CC if needed, s******@r***********
Looking forward to helping you. Thank you.
I’ve emailed s******@f************* but they haven’t responded to me for four days
now how can i get the plugin pro paln? i want to pay it
Hello,
We have emailed them ourselves and kept you in CC.
We will communicate further about this over email.
Looking forward to helping you. Thank you.
