Hello,
Thank you for contacting Rank Math support.
We’re sad to hear that you want to cancel your subscription, but we respect your decision. To cancel your subscription, you can follow the steps in this tutorial: https://rankmath.com/kb/cancel-subscription/ (it’s the same process for all subscriptions)
If you have any trouble canceling your subscription, please let us know and we will help you out. We would also appreciate it if you could share your feedback on why you decided to cancel. Your feedback will help us improve our product and service.
We hope you enjoyed using Rank Math and we wish you all the best. Please feel free to contact us anytime if you have any questions or need any assistance.
Best,
Thanks. I already tried that. It would refund my money. How to I cancel?
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thank You. I’d be willing to try it out again in the future to see how the product evolves. However, I will be a little hesitant because I have to install the rank math plugin which could interfere with my current SEO plugin.
Hello,
Although, we recommend using Content AI with Rank Math, it is possible to use the Content AI module without using core Rank Math SEO modules that will interfere with your current SEO plugin.
If you do decide to give Content AI another chance, please don’t hesitate to reach out so we can explain the process to you.
Thank you for choosing Rank Math
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
