Hello,
Thank you for contacting us and bringing your concern to our attention.
You can follow the steps illustrated in this tutorial: https://rankmath.com/kb/cancel-subscription/ to cancel your Content AI subscription. Canceling your subscription will prevent automatic billing of your registered payment method.
If you face any issues while canceling, please do reply and we will forward your cancellation request to the concerned team.
Don’t hesitate to get in touch if you require any further assistance.
Please cancel the subscription, i cannot login to FastSpring. After message “An email was sent with instructions for accessing your account” no email was delivered.
Hello,
Thank you for contacting the support.
We’re sorry to see you go, but as requested, we have successfully canceled your Content AI subscription, and you won’t get billed for its renewal.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
