I expect that when I have written to you guys about I want to cancel my Content AI subscription a day before the renewal date, that I don’t get charged just because you guys don’t answer back in time. I WILL NOT PAY for something I want to cancel but can’t cancel in the control panel of my account. If you charge me for a new full year, I want a 100% refund
Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
We have gone ahead and canceled your subscription from our end.
Hope that helps.
Okay, so I don’t get charged for a new year?
Hello,
Yes, you won’t get charged on the supposed renewal day as we have canceled your subscription.
Don’t hesitate to get in touch with us if you have any other questions.
Hello,
You’re very much welcome!
Don’t hesitate to get in touch with us if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
