Hello,
I’m sorry to hear that you are facing issues sharing posts on social media. To troubleshoot this problem, please ensure that you have set up the Open Graph/Social Preview Image correctly in Rank Math.
Here are a few steps you can follow:
- Check if you have added Facebook/Twitter sharing images through Rank Math Meta Box. You can refer to this guide for assistance: Social Meta using Rank Math.
- Verify that the image dimensions and format meet the requirements. Facebook supports jpeg, png, and gif formats, while Rank Math also supports WebP format for Facebook Open Graph. Ensure the image size is 1200px X 630px.
- If you are still facing issues, you can reach out to us by replying to this ticket for further assistance.
Thank you for bringing this to our attention. We are here to help you resolve this issue promptly.
Looking forward to assisting you further.
Sources:
Open Graph/Social Preview Image Is Not Displayed » Rank Math
Social Media Options in Rank Math
Sorry, You Are Not Allowed to Access This Page » Rank Math
Hello,
Thank you for contacting support.
If you are still talking about the website you shared about a week ago, that website doesn’t meet the community requirements to be shared on social media, at least on Facebook as you can see here:
It seems that your website was flagged for not following the transparency guidelines set by Facebook here: https://transparency.meta.com/policies/community-standards/
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
