Hello,
We apologize for the issue you are facing while trying to purchase the plugin. It sounds like there may be a problem with the popup not displaying correctly in your browser.
Here are a few steps you can try to resolve this issue:
- Clear your browser cache: Sometimes, cached data can cause issues with popups.
- Disable any browser extensions: Certain extensions can interfere with how popups are displayed.
- Try a different browser: If possible, see if the issue persists in another browser like Chrome or Edge.
- Check for any JavaScript errors: You can do this by opening the console in the inspect tool to see if there are any errors that might be causing the popup to fail.
If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for bringing this to our attention!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.