Can not open WordPress Admin

#207079

Resolved Zhen Lim
4 years, 6 months ago

Rank Math free

Hi,

After installing Rank Math, we can not open our WP Admin or Dashboard. How do we go about fixing or uninstalling the plugin manually?

# This file is automatically added by Rank Math SEO plugin to help a website index better # More info: https://s.rankmath.com/home User-Agent: * Disallow: /wp-admin/ Allow: /wp-admin/admin-ajax.php Sitemap: https://xxxxxx.com/sitemap_index.xml

Viewing 1 replies (of 1 total)

Ankit
4 years, 6 months ago

Rank Math business

Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Please login to your hosting control panel and access the file manager, then go to the wp-content/plugins/ folder and delete the SEO-by-rank-math plugin folder.

Please make sure you install the Rank Math from the official WordPress site.
There has to be a plugin conflict issue with the Rank Math to find out. First, disable all the plugins from your website, Active the Rank Math plugin only, then later enable the plugin one by one and check which page is causing the issue.

Looking forward to helping you.

RankBot
4 years, 5 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Can not open WordPress Admin’ is closed to new replies.