can not load sitemap

#1105082
  • Resolved zabir ali
    Rank Math free

    this is my website https://webdesignagencyrossendale.co.uk/ . i had installed RankMath and everything was working fine and my website sitemap was all working. but since last 48hours my sitemap is not loading. now i deleted the rankmath plugin and installed again and still it is not working and now. please can you help fix this issu?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    I apologize for the issue you are facing with your sitemap not loading. Here are some steps you can take to troubleshoot and potentially fix the problem:

    1. Check if the Sitemap is Accessible: Visit `https://rankmath.com/blog/clear-cache-in-wordpress/ directly in your browser. If it loads, then the sitemap is accessible.

    2. Flush Permalinks: Sometimes, flushing permalinks can resolve issues with sitemaps. Go to your WordPress dashboard, navigate to Settings → Permalinks, and simply click Save Changes without making any changes. This can refresh the permalink structure.

    3. Check for Plugin Conflicts: Ensure that there are no other plugins that might be conflicting with Rank Math. You can use the Health Check plugin to help identify any conflicts.

    4. Review Robots.txt: Make sure that your robots.txt file is not blocking access to your sitemap. You can check this by going to Rank Math SEO → General Settings → robots.txt.

    5. Server Configuration: If you are using Apache or Nginx, ensure that the necessary rewrite rules are in place as mentioned in our Sitemap Issues and Their Fixes documentation.

      • For Apache, add the following to your .htaccess file:
        # START of Rank Math Sitemap Rewrite Rules
        RewriteEngine On
        RewriteBase /
        RewriteRule ^sitemap_index.xml$ /index.php?sitemap=1 [L]
        RewriteRule ^([^/]+?)-sitemap([0-9]+)?.xml$ /index.php?sitemap=$1&sitemap_n=$2 [L]
        RewriteRule ^([a-z]+)?-?sitemap.xsl$ /index.php?xsl=$1 [L]
        # END of Rank Math Sitemap Rewrite Rules
      • For Nginx, add the following to your config file:
        # START Nginx Rewrites for Rank Math Sitemaps
        rewrite ^/sitemap_index.xml$ /index.php?sitemap=1 last;
        rewrite ^/([^/]+?)-sitemap([0-9]+)?.xml$ /index.php?sitemap=$1&sitemap_n=$2 last;
        rewrite ^/([a-z]+)?-sitemap.xsl$ /index.php?xsl=$1 last;
        # END Nginx Rewrites for Rank Math Sitemaps
    6. Check for Caching Issues: If you have a caching plugin installed, clear the cache and check if that resolves the issue.

    If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for your patience!

    Sources:
    Rank Math Sitemap Issues and Their Fixes » Rank Math
    Rank Math Sitemap Issues and Their Fixes » Rank Math
    Rank Math Sitemap Issues and Their Fixes » Rank Math

    please can you look in to this as it is still not working

    npw working. thanks

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    You are right, we have also checked your sitemap and we can see it is working properly without any issues:

    Glad that everything has been sorted out.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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