Can Not Connecting Rank Math Account

#981119
  • Resolved Philip M
    Rank Math pro
    Content AI Starter

    I’m attempting to connect my website, http://www.philipmire.com, but I keep getting a Cloudflare error 520. I have tried:

    * Clearing the cache
    * Enabling development mode
    * Changing Cloudflare proxy to direct in DNS

    I’m seeing no errors on my nginx error logs, so I have no clue what to do next.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We apologize for the issue you are facing while trying to connect your Rank Math account. A Cloudflare error 520 typically indicates that the server is returning an unexpected response to Cloudflare’s requests. Here are a few steps you can take to troubleshoot this issue further:

    1. Check Firewall Settings: Ensure that your server’s firewall is not blocking Cloudflare’s IP addresses. You may need to whitelist Cloudflare IPs to allow proper communication.

    2. Review Server Configuration: Since you mentioned that there are no errors in your nginx logs, double-check your server configuration to ensure that it is set up correctly to handle requests from Cloudflare.

    3. Disable Plugins: Temporarily disable other plugins on your site to see if there is a conflict causing the issue.

    4. Contact Hosting Provider: If the problem persists, it might be helpful to reach out to your hosting provider for assistance, as they may have more insight into server-side issues.

    If you continue to experience difficulties, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    How to Fix Problems While Connecting Account Using Rank Math » Rank Math

    Philip M
    Rank Math pro
    Content AI Starter

    1. Firewall is working correctly
    2. Server is working correctly
    3. I’ve disabled all other plugins, no change
    4. This is hosted on VPS … I’m the host

    Philip M
    Rank Math pro
    Content AI Starter

    Resolved by disabling “HTTP/2 to Origin” in Cloudflare.

    Hello,

    We’re delighted to hear that this issue has been resolved. We appreciate your feedback.

    This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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