Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I have checked your Dashboard, and it seems that the access you have provided is limited. Please modify the user access and set it to an administrator for us to investigate and troubleshoot further.
Thank you, and looking forward to helping you.
hello
I have changed the access right to administrator, please help me. thank you.
Hello,
Thank you for that information.
I’ve successfully connected your website to your Rank Math Account and attached the screenshot in the designated Sensitive Data section for your reference. You can also check in your dashboard that it’s already added:
https://rankmath.com/my-account/websites/
Thank you, and please don’t hesitate to contact us if you need further assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.