Can I refund as I use wrong address to buy…

#980720
  • Resolved KAN SAM
    Rank Math free

    Hi,

    We are Hong Kong company but we use wrong UK address to purchase the plug in, can we get refund and place the order again?

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.
     
    When you are ready, you can choose a plan appropriate for you from our website: https://rankmath.com/pricing/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this ticket.