by Reconnect RM with my Websites they quits with an error

#1062061
  • the Error message is : “Forbidden You don’t have permission to access this resource.”

    i dissable all plugins but the error still the same – is is showing as connected in RM-Backend but Onsite there are no Connectet Functions!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    I apologize for the issue you are facing with the "Forbidden You don’t have permission to access this resource" error when trying to reconnect Rank Math with your website. This error typically indicates that there may be a permissions issue on your server or with your WordPress setup.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check File Permissions

    Ensure that the file permissions on your server are set correctly. If your site is hosted on a Linux server, incorrect file permissions can lead to access issues. Generally, directories should be set to 755 and files to 644.

    2. Review .htaccess File

    A corrupt .htaccess file can also cause this error. You can try renaming your current .htaccess file to something like .htaccess_old and then regenerate it by going to Settings → Permalinks in your WordPress dashboard and clicking Save Changes.

    3. Check Security Plugins

    If you have any security plugins installed, they might be blocking access. Temporarily disable them to see if that resolves the issue.

    4. Verify User Role and Capabilities

    Make sure that your user role has the necessary capabilities to access Rank Math settings. You can check this under Rank Math → Role Manager in your WordPress admin area.

    If you continue to experience issues after trying these steps, please reply to this ticket with your website URL so that a human agent from our support team can assist you further. Thank you for raising this concern!

    Sources:
    How To Fix Blocked Due to Access Forbidden (403) Error in Google Search Console » Rank Math
    How To Fix Blocked Due to Access Forbidden (403) Error in Google Search Console » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    i have check all File and Folder permissions but it does not sucessful connect. on the RM Backend its shown as Connected but in WordPress it doesnt connect right

    Hello,

    Thank you for contacting us and sorry for any inconvenience that this issue might have caused.

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Sorry, but that’s not an option for me. I’ve tried everything, from checking file and folder permissions to resetting options and reconnecting to the Google Search Console, but every time I try to connect to Rankmath I get the error. Either the auth process is being blocked by some DNS discrepancy or the providers (1and1 and Strato) are under a bit of stress at the moment. I’ll try it later, but I’m not letting anyone else access the websites. If it doesn’t work as the developer intended, then there must be a higher power blocking it. I also keep getting a Cloudflare check when I log in or out of your site, so maybe Cloudflare has something to do with it too.

    Hello,

    Thank you for the update and for sharing the details you’ve tried so far.

    It could be a DNS-related issue, possibly involving your host or Cloudflare setup—interfering with the authentication process. You may also refer to this guide to resolve the connection issue: https://rankmath.com/kb/problems-while-connecting-account/

    Unfortunately, without access, we’re limited in how much we can investigate further on your behalf.

    We completely respect your decision not to grant access, and we hope the issue resolves itself once the server or DNS conditions improve.

    Don’t hesitate to get in touch with us if you have any other questions.

    Hi the thing is if i try the Private Login Link like https://rankmath.com/download/510590/?username=%5BUSERNAME%5D&api_key=%5BAPI-KEY%5D i get the same error. Can you please check that all okay with my Account using in freemode an the purchased AI tokens?

    otherwise is it possible to enter the registration hook into the database WP options?

    or if that all not an option for You then plese Kill the Account completely and i Make an New Account with the email

Viewing 8 replies - 1 through 8 (of 8 total)

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