Hello,
I apologize for the issue you are facing with the "Forbidden You don’t have permission to access this resource" error when trying to reconnect Rank Math with your website. This error typically indicates that there may be a permissions issue on your server or with your WordPress setup.
Here are a few steps you can take to troubleshoot this issue:
1. Check File Permissions
Ensure that the file permissions on your server are set correctly. If your site is hosted on a Linux server, incorrect file permissions can lead to access issues. Generally, directories should be set to 755 and files to 644.
2. Review .htaccess File
A corrupt .htaccess file can also cause this error. You can try renaming your current .htaccess file to something like .htaccess_old and then regenerate it by going to Settings → Permalinks in your WordPress dashboard and clicking Save Changes.
3. Check Security Plugins
If you have any security plugins installed, they might be blocking access. Temporarily disable them to see if that resolves the issue.
4. Verify User Role and Capabilities
Make sure that your user role has the necessary capabilities to access Rank Math settings. You can check this under Rank Math → Role Manager in your WordPress admin area.
If you continue to experience issues after trying these steps, please reply to this ticket with your website URL so that a human agent from our support team can assist you further. Thank you for raising this concern!
Sources:
How To Fix Blocked Due to Access Forbidden (403) Error in Google Search Console » Rank Math
How To Fix Blocked Due to Access Forbidden (403) Error in Google Search Console » Rank Math
i have check all File and Folder permissions but it does not sucessful connect. on the RM Backend its shown as Connected but in WordPress it doesnt connect right
Hello,
Thank you for contacting us and sorry for any inconvenience that this issue might have caused.
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Sorry, but that’s not an option for me. I’ve tried everything, from checking file and folder permissions to resetting options and reconnecting to the Google Search Console, but every time I try to connect to Rankmath I get the error. Either the auth process is being blocked by some DNS discrepancy or the providers (1and1 and Strato) are under a bit of stress at the moment. I’ll try it later, but I’m not letting anyone else access the websites. If it doesn’t work as the developer intended, then there must be a higher power blocking it. I also keep getting a Cloudflare check when I log in or out of your site, so maybe Cloudflare has something to do with it too.
Hello,
Thank you for the update and for sharing the details you’ve tried so far.
It could be a DNS-related issue, possibly involving your host or Cloudflare setup—interfering with the authentication process. You may also refer to this guide to resolve the connection issue: https://rankmath.com/kb/problems-while-connecting-account/
Unfortunately, without access, we’re limited in how much we can investigate further on your behalf.
We completely respect your decision not to grant access, and we hope the issue resolves itself once the server or DNS conditions improve.
Don’t hesitate to get in touch with us if you have any other questions.
Hi the thing is if i try the Private Login Link like https://rankmath.com/download/510590/?username=%5BUSERNAME%5D&api_key=%5BAPI-KEY%5D i get the same error. Can you please check that all okay with my Account using in freemode an the purchased AI tokens?
otherwise is it possible to enter the registration hook into the database WP options?
or if that all not an option for You then plese Kill the Account completely and i Make an New Account with the email
Hello,
We only offer our subscriptions through our websites, and your Content AI expired on December 1, 2023. Hello,
Since the subscription has expired already, and we do not have any option to revert a subscription that has expired. You will have to make a new purchase:
– Rank Math PRO : https://rankmath.com/pricing/
– Content AI: https://rankmath.com/content-ai/#pricing
Hope that helps.
No it don’t helped. The problem is that I don’t can use some free Tools like the SEO Analyser. When I try to connect your website list my site but dont connect with the plugin so the plug-in is reconnected. Then please delete my account. I will create a new one.
Hello,
We completely understand how frustrating this must be for you.
Deleting your account may not necessarily resolve the issue, as the connection problem seems related to authentication or server-side factors. That said, you can try creating a new account and check if the connection works as expected.
If the new account resolves the issue, we can then either delete this one or merge both accounts for you.
Please let us know once you’ve tried this, and we’ll be glad to assist further.
Thank you.
I can also use the rank math plugin without an account Connection for rudimental SEO Functionality! Why is it problematic to delete the account when I prefer to delete it!
So please delete the account now!
Hello,
Please note that when we delete your account, you won’t be able to access your Rank Math account and its features.
Please confirm and we will do the needful.
We really look forward to hearing back from you.
Yes please delete the account
Hello,
As requested we have deleted/blocked your account on Rank Math. From today, you won’t be able to access the member area on Rank Math. Of course, we’re very sorry to see you go.
Hope that helps.
