buying Business Plugin (Perfect For Freelancers, Business, & Agency Owners)

#1002784
  • Resolved AdviceAdvertising

    6 months, 1 week ago

    Rank Math business

    I’m trying to buy rankmath plugin, but the payment get rejected each time. please help to complete the transaction, this message apears each time.

    We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    6 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with your payment for the Rank Math plugin. It can be frustrating when transactions do not go through. Here are a few troubleshooting steps you can try to resolve the payment issue:

    1. Select Your Current Location: Ensure that the country displayed in the dropdown menu at the top-right corner of the checkout page is correct. If it shows a different country, click on it and select the correct one.
      Change country in Fastspring

    2. Turn Off Your VPN or Proxy: If you have a VPN or proxy server enabled, please turn it off. Some browsers also have built-in VPNs, so check your browser settings to ensure it’s disabled.
      Some browsers have in-built VPNs

    3. Disable Ad Blockers: If you have an ad blocker enabled, try turning it off during the transaction. Some browsers come with built-in ad blockers, so review your browser settings as well.
      Turn off your ad blocker

    If you continue to experience issues after trying these steps, please reply to this ticket with any additional details about your payment method or any error messages you receive, and a human agent from our support team will assist you further.

    Thank you for your patience, and we look forward to helping you complete your purchase!

    Sources:
    Troubleshooting Payment Issues at Rank Math » Rank Math

    Princess

    6 months, 1 week ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on
    – Your IP is not a Proxy, or you are using any VPN or hosting service

    Also make sure that the flag during checkout is showing the correct country at the top right corner.

    Country

    If everything from the above is enabled and working, you can also try using a credit card instead.

    You can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.

    Looking forward to helping you.

    RankBot

    5 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘buying Business Plugin (Perfect For Freelancers, Business, & Agency Owners)’ is closed to new replies.