Buy PRO and no access

#1029624
  • Resolved Inboost
    Rank Math business

    Hi,

    I have already bought pro suscripcition and dont see anything to donwload and the upgrade.

    What should i do?

    Thanks!!
    Dani

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  • Hello,

    We apologize for the issue you are facing with accessing your Rank Math PRO subscription. To download Rank Math PRO, please log into your Rank Math account and check your dashboard. If you do not see the option to download, it may be because you upgraded to PRO using a different email address than the one associated with your free account.

    In that case, you will need to contact our support team to merge both accounts or change the email connected to your PRO account. You can do this by navigating to the Rank Math Support Forum and opening a ticket.

    Thank you for raising this concern, and we hope to resolve it for you soon!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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