Hello,
We apologize for the issue you are facing with your payment. It seems that there might be a problem with the credit card details you are entering. Please ensure that your payment method supports the following:
- Payments in USD $
- Supports subscription-based payments
- You are not using a prepaid card
- International payments are turned on
- Your IP is not a Proxy, or you are using any VPN or hosting service
If everything is in order and you still encounter the issue, we recommend trying a different credit card. Additionally, you can contact your bank to understand why the payment might be getting declined and request them to approve it on your end.
If the problem persists, please reply to this ticket with a screencast of the issue, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
