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Rank math button is not working when I click on it in a Divi page. The pop up screen is not coming up. I am using the latest version of Divi, pho, WordPress and rank math.
Is there any configuration I am missing to make it work? Tested on a pc and a Mac.
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Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
It seems to be working fine on my end. Please see my video screencast here: https://i.rankmath.com/hJUtyJ
Please check if there are other plugins that are conflicting with Rank Math and Divi. You can determine that by following this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Button in DIVI theme’ is closed to new replies.