Business License Purchase Issue – Gibraltar Company Tax Requirements

Dear Rank Math Support Team,

I am interested in purchasing the Rank Math Business license for my company, but I am encountering several issues during the checkout process that prevent me from completing the purchase.

Company Details:

Company Location: Gibraltar
Tax Number: [REDACTED – will provide in secure communication]
Billing Preference: Monthly subscription
Issues Encountered:

Monthly Billing Option Missing: I cannot find an option to pay monthly instead of annually. For business cash flow management, monthly billing is essential for our company.

Tax Configuration Problems: The checkout system does not properly handle Gibraltar tax requirements. As a Gibraltar-registered company, I should be able to complete the purchase without additional tax complications that other international software providers handle seamlessly.

Company Information Fields: There appears to be no proper way to enter my company details during checkout, which is required for our business accounting and compliance.

Jurisdiction Recognition: Gibraltar businesses typically don’t face these checkout issues with other international software providers, suggesting this might be a configuration issue on your end.

Request:

Could you please:

Enable monthly billing option for my account
Configure proper tax handling for Gibraltar companies
Allow me to complete the purchase with proper company billing information
Provide alternative checkout method if the current system cannot accommodate Gibraltar businesses
I can provide my complete company details including tax registration number through a secure channel once we establish contact.

I am ready to purchase the Business license immediately once these issues are resolved. This is preventing me from upgrading to your premium features that my business requires.

Thank you for your assistance in resolving this matter promptly.

Best regards, Bart