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Update failed : <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”> 500 Internal Server Error Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at s******@p********* to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
Hello, I had this problem with update 42.1 and I just got it again with update 42.2.
Each time I get an error message and my site goes into maintenance (whattt?). So I have to go to my ftp to delete the .maintenance file which installs itself, otherwise I no longer have access to my website or my admin.
And so after all that, I don’t know if the update is successful or not, even if it notes that I have the latest version once I deleted the .maintenance file from my ftp.
Thank you.
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We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
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