[Bug Report] Problem when Add SEO Meta Box to WooCommerce Product Category

#1070
  • Resolved Timmy
    Rank Math free

    When you Add the SEO Meta Box for the term editor screen to customize SEO options for individual terms in this taxonomy.

    It adds a second description box in the product category admin panel. And when you try to edit the product category description it doesn’t keep your saved changes.

    Please see below:
    https://www.screencast.com/t/dlaunTGnrQ5

    • This topic was modified 6 years ago by Timmy. Reason: List of plugins used
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Can you please tell us the list of the active plugins as it seems like a conflict with one of the plugins you are using?

    Looking forward to helping you.

    ​​​​​​​

    Timmy
    Rank Math free

    Thanks for the reply. Sent you the list.

    Hello,

    Since there are many plugins, can you please run this test by keeping Rank Math active all the time and enable back each plugin one by one?
    https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

    Looking forward to helping you. Thank you.

    Timmy
    Rank Math free

    Fixed!

    CategoryTinymce plugin is causing the conflict.

    Thanks

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on : https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5
    about your overall experience with MyThemeShop? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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