Hello,
We apologize for the issue you are facing with broken links on your homepage. Broken links can indeed hinder user navigation and negatively impact the overall user experience.
To address the broken links leading to 404 error pages, we recommend the following steps:
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Identify Broken Links: Use tools like Google Search Console to identify which links are broken. You can check the "Coverage" report to see the URLs that are returning 404 errors.
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Redirect Removed Pages: If the pages have been moved or removed, create 301 redirects from the old URLs to new ones. This helps preserve any link equity from the old URL. You can refer to our guide on how to fix 404 errors for detailed instructions.
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Fix Internal Links: Check your internal links pointing to the missing pages and update them accordingly. If possible, reach out to external sites linking to your deleted pages and request an update to the correct URL.
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Create a Custom 404 Page: Design a user-friendly 404 page that guides visitors to helpful content on your site, which can help mitigate user frustration.
If you would like us to check your settings or assist with fixing these issues directly, please reply to this ticket with your website URL, and a human agent from our support team will take over and assist you further.
Thank you for bringing this concern to our attention!
There are several broken links present on the homepage, which are leading users to 404 error pages or non-responsive URLs. These broken links are causing significant disruptions in user navigation, preventing visitors from accessing essential pages, such as product categories, contact information, or promotions. The broken links are negatively impacting the overall user experience, leading to frustration and potential loss of visitors or customers. Immediate identification and resolution of these issues are necessary to ensure smooth and seamless navigation across the site, improving both user experience and overall website functionality.
Hello,
Can you please confirm if these links are broken due to the Rank Math plugin? You can temporarily deactivate the Rank Math plugin to confirm this.
However, you can also follow this guide on how to find the source of 404 errors and fix them: https://rankmath.com/kb/find-the-source-of-404-errors/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
