Bug on update

#163409
  • Resolved Carmine Molisso

    4 years, 9 months ago

    Rank Math free

    Hi,
    I want to highlight that the last update has an important bug: all the sites that have Rank Math with Auto Update Active are going down because the following error:

    Dettagli dell’errore
    ====================
    Un errore di E_COMPILE_ERROR è stato causato nella linea 11 del file /home/customer/www/akwaengineering.com/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/sitemap/class-sitemap-index.php. Messaggio di errore: Namespace declaration statement has to be the very first statement or after any declare call in the script

    I’m now restoring the websites with the last backup.

    Please fix it!
    Thanks

Viewing 1 replies (of 1 total)
  • Anas

    4 years, 9 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    4 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Bug on update’ is closed to new replies.