Bug on robots meta

#929851
  • Resolved Nool Hyseni

    1 year ago

    Rank Math free

    Sorry for last ticket, i wasnt 100% clarify.
    The problem is on the checkboxes on category. When i uncheck for example Index, NoIndex, noFollow or any of them and after i update, the boxes are still all checked. Can you help me how to fix it please? 🙂

    i send the link where the problem occurs
    https://imgur.com/a/DisLPuf

Viewing 1 replies (of 1 total)
  • Ike

    1 year ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:

    /wp-json/rankmath/v1/updateMeta

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    Let us know how this goes.

    RankBot

    11 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Bug on robots meta’ is closed to new replies.