Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Can you please send an email to s******@r*********** so we can reset the details for you?
Looking forward to helping you.
Thank you for reply. I send the Email.
Hello,
I have added your username and password to the sensitive data section on this post. Please give it a go and let me know if it works.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.