Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Can you try to deauthorize and authorize it again? Let us know if that fixes your issue and if not we will keep helping you to solve your issue.
Looking forward to helping you. Thank you.
Thanks, it worked but after the new update, my log file filled with this error.
[28-May-2020 04:46:28 UTC] PHP Warning: openssl_decrypt(): IV passed is only 8 bytes long, cipher expects an IV of precisely 16 bytes, padding with \0 in /home2/………./public_html/wp-content/plugins/seo-by-rank-math/includes/class-data-encryption.php on line 121
Hello,
Please update to the latest version, 1.0.43.1.
Head over to your WordPress plugins/update page and update the Rank Math plugin to the latest version.
We just released an update that should fix the issue.
You might need to clear your browser cache by using any of these keyboard combinations:
Windows: Ctrl + F5
Mac/Apple: Apple + R or command + R
Linux: F5
and clear your website and server-cache if you are still seeing any issues from Rank Math’s end.
Hope that helps. If there’s anything else we can help you with, please let us know. We are here to assist.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
