Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Please install the plugin Query Monitor to the affected website and look for queries related to our plugin and share a screenshot with us. This is so we can identify what’s causing the high CPU usage.
Looking forward to helping you on this one.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Can you please share a specific page from your admin dashboard where these queries are shown?
Checking these queries, our plugin is retrieving taxonomy data to be used for the pillar posts since pillar posts work with categories. However, these queries shouldn’t slow down the frontend.
Please get in touch with your web host and ask them to set at least the following values:
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
See if this will resolve the CPU usage issue.
If the issue persists, please share some usage logs from your host and get the specific queries that are causing the high CPU usage.
Looking forward to helping you with this one.
Hi
I made the changes to php.ini but the problem is still happening
should I keep these settings?
or put my previous php.ini settings?
the queries is when editing any page
also, my site is working so slowly
sometimes it is opening in 0.2s
and sometimes it is opening in 5 or even 8 s
when I turned the plugin off it works so well all the time
Hello,
Checking the page editor again and it seems to be loading just fine. It loads at least 1s and the slow queries aren’t coming from your Rank Math but from WordPress Core or your theme.
Checking the queries from Rank Math, at least it adds 0.00* seconds.
Please refer to my video screencast in the sensitive data section.
If the issue does persist on your end, please record a screenshot and share it with us. You may use this tool https://loom.com/
Looking forward to helping you.
[28-Nov-2022 02:48:43 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 110592 bytes) in /home/anim/public_html/wp-includes/blocks.php on line 317
[28-Nov-2022 02:48:48 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 65536 bytes) in /home/anim/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_Schema.php on line 164
how to solve this
Hello,
The error suggests an increase in your website’s memory usage. You may ask your hosting provider as they are in a better position to help you with this.
Let us know how that goes.
Looking forward to hearing back from you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
