Bug Facebook image display

#1080747
  • Resolved Milo Delmonte
    Rank Math free

    After update to latest version of your plug in facebook never more show preview image in the post

    [moved to sensitive data section]
    Now facebook show blank : blank screen onb facebook

    i try to delete cache ora change format ora force in rank math seo facebook panel bout nothing

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We apologize for the issue you are facing with the Facebook image display after updating the plugin. Here are a few steps you can take to troubleshoot this problem:

    1. Check Open Graph Image Settings: Ensure that you have set the Open Graph image correctly in the Rank Math Meta Box for the specific post. You can do this by editing the post and checking the social settings in Rank Math.
      Social Meta using Rank Math

    2. Image Dimensions & Format: Make sure that the image you are using meets Facebook’s requirements. The recommended size is 1200px X 630px, and it should be in a supported format (JPEG, PNG, GIF, or WebP).

    3. Check for Minification Issues: If you are using a caching or minification plugin, it might be pushing your Open Graph tags down in the source code. Ensure that your Open Graph tags are within the first 60 KB of your page’s source code. You can check this by viewing the page source in your browser.
      Check if OpenGraph tags are pushed towards the end of source code

    4. Disable Gzip Compression: If you have Gzip compression enabled in your caching plugin, try disabling it as it can interfere with Facebook’s ability to read Open Graph tags.
      Disable HTTP (gzip) compression

    5. Clear Cache: After making changes, clear your website and server cache (including any CDN like Cloudflare) to ensure that Facebook sees the latest version of your page.

    6. Use Facebook Debugger: Finally, use the Facebook Sharing Debugger to scrape your URL again. This tool will show you what Facebook sees when it tries to access your page and can help identify any issues.
      Scrape again in Facebook sharing debugger

    If you’ve tried all these steps and the issue persists, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!

    Sources:
    Open Graph/Social Preview Image Is Not Displayed » Rank Math
    Open Graph/Social Preview Image Is Not Displayed » Rank Math

    Hello,

    We’ve checked the page with the Facebook Sharing Debugger tool, and we can see that the OG image is showing there properly.

    In this case, please clear your website and browser cache, and check the URL again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Now Is working in ad on graph my fb Page and profule

    Hello,

    Thank you for the update! Glad to hear it’s working now on your Facebook Page and profile.

    If you need any further assistance, feel free to reach out.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Bug Facebook image display’ is closed to new replies.