Broke themes

#364340
  • Resolved Admin Webmasters

    3 years, 8 months ago

    Rank Math business
    Content AI Creator

    Hi team,

    we are working with several websites and using your plugin for SEO (WordPress) and recently several websites are getting problems with your plugin, mostly problems showing pages on the website.

    We are using Elementor on all of them, but we need to deactivate your plugin in order to keep the site working.

    This one of them https://clearlyplumbinganddrainage.ca/

    What is the problem? is there any incompatibility with other plugins?

    Please we need your help, we love using your plugin but that is a real issue.

    Thanks

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 8 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Elementor is already compatible with Rank Math: https://rankmath.com/compatibility/elementor/

    Could you please provide more details of the issue while Rank Math is activated on your site? Are you getting any error messages?

    Meanwhile, if you’re unable to edit your Elementor pages with Rank Math, please check if there are some PHP values that are too low and which you should increase. Please get in touch with your web host and ask them to set the following values:

    PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

    I hope that helps.

    Thank you.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Broke themes’ is closed to new replies.