USE THIS ONE.
It is a staging site
[Moved to Sensitive Data section]
Hello,
Thank you for the staging site’s access.
The Amalinks PRO plugins are deactivated in the staging site upon checking.
To continue investigating this issue, we may need FTP access to the staging site as well. This will help us in debugging if the issue occurred and revert any changes made.
Looking forward to helping you.
Thank you.
Hi
Its a staging site for the simple reason that I need you to try and solve the issue with your plugin. I do not need it for anything else. Once you have found the issue I can then sort it directly on my main website. I do not understand why you need ftp access.
Hello,
After troubleshooting the issue, I have found that strip category option is conflicting with the AmaLinks plugin. To fix the issue with the redirection loop, I have disabled that option, and now there are no more “Too many redirection” errors on your website.
Also, Sometimes need access to the FTP because, while troubleshooting the issue, the site breaks, then there would be no way to recover it from the WP admin panel.
I hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
