Hello,
We apologize for the issue you are facing with the breadcrumbs on your website. It seems that the category link in the breadcrumbs is leading to a 404 error, which can happen for a few reasons.
Here are some steps you can take to troubleshoot and potentially resolve this issue:
-
Check Category Settings: Ensure that the category "Adicciones" is properly set up in your WordPress admin under Posts → Categories. Make sure it is not set to private or deleted.
-
Permalink Settings: Sometimes, permalink settings can cause issues with links. Go to Settings → Permalinks in your WordPress dashboard and simply click Save Changes without making any changes. This refreshes the permalink structure.
-
Check for Conflicts: Deactivate other plugins temporarily to see if there’s a conflict causing the issue. If the breadcrumbs work after deactivating a plugin, reactivate them one by one to identify the culprit.
-
Theme Compatibility: Ensure that your theme is compatible with Rank Math and that there are no customizations affecting the breadcrumbs functionality.
-
Check for Custom Code: If you have added any custom code to your theme or site, review it to ensure it’s not interfering with the breadcrumbs.
If these steps do not resolve the issue, please reply to this ticket with any additional details or changes you’ve made, and a human agent from our support team will assist you further.
Thank you for raising this concern, and we’re here to help!
Sources:
How to Enable Breadcrumbs on Your Website With Rank Math SEO » Rank Math
I tryed the 5 options and none worked.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Sorry for the delay.
We have shared this ticket with our development team to troubleshoot the issue further.
If we have updates from them, we will let you know right away.
We appreciate your time and patience in the meantime.
Hello,
Please include the FTP details as well.
We look forward to having this issue resolved.
Thank you.
Hello,
We debugged the issue further and found that the issue was caused by the fact that you had set a parent page before that was deleted, and the records for the parent page were not updated in the database.
When you have a page that is parent to others, it’s recommended that you also “un-parent” the pages that are below that one before deleting to prevent cases like this, as WordPress doesn’t handle that automatically.
Since the database included a parent page, our plugin saw the same and applied the breadcrumbs accordingly.
Don’t hesitate to get in touch if you have any other questions.
Hi Miguel, thank you so much for your help. The problem is solved now!
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
