me too, waiting for reply
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We have done some tests on a local website with Astra and RankMath installed and everything is working fine at our side.
I have attached a screencast so you can view it and our settings: https://i.rankmath.com/UquwtA
Looking forward to helping you.
Thank you.
You have to do better rankmath. I can’t wait days for support on this – It worked flawlessly on yoast and now it does not.
Happy to share screenshots.
But look at bettingusa.com/reviews/ and you can clearly see it’s using the breadcrumb “betting site reviews” when the breadcrumb title is set to “reviews” so please provide support or I’ll just switch back to yoast I guess.
Can anyone help here? Sorry to be antsy – but it’s frustrating have an established site fail at a critical part of the import process.
Hello,
I couldn’t reproduce this issue on my setup. Please check this screencast: https://i.rankmath.com/zT1cnq
Please confirm, you have selected Rank Math as Source in Astra’s Breadcrumbs Settings.
If the option is already selected and if it’s still not working then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
That was the info I needed, thank you! I assumed this was part of the import process because it referenced breadcrumb settings. Forgot about Astra having that – it’s something you do once and forget, so I appreciate the reminder and i”m all set now.
Hello Michael,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
