Hello,
I apologize for the issue you are facing with the breadcrumbs not displaying correctly. Here are a few steps you can take to troubleshoot and potentially resolve the issue:
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Enable the Breadcrumbs Module: Ensure that the Breadcrumbs module is enabled in your Rank Math settings. You can do this by navigating to WordPress Dashboard → Rank Math SEO → General Settings → Breadcrumbs. If the settings are not visible, make sure you are in Advanced Mode.
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Check Theme Compatibility: Verify if your theme supports Rank Math’s breadcrumbs feature. You can check this under Rank Math SEO → Status and Tools → System Info → Active Theme. Look for rank-math-breadcrumbs in the theme features.
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Add Breadcrumbs Code to Template: If your theme does not support breadcrumbs natively, you may need to add the following code to your theme’s template files (like header.php or single.php):
Make sure to use a child theme to avoid losing changes during updates.
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Using Shortcode: Alternatively, you can use the shortcode [rank_math_breadcrumb] in the text editor of any post or page to display breadcrumbs.
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Check for Conflicts: Sometimes, other plugins or custom code can conflict with Rank Math. Try deactivating other plugins temporarily to see if that resolves the issue.
If you’ve tried all these steps and the breadcrumbs are still not displaying correctly, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!
Sources:
How to Enable Breadcrumbs on Your Website With Rank Math SEO » Rank Math
Hello,
Please share the affected URL where we can check the breadcrumbs.
You can add it to the sensitive data section by editing your first post
It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
None of the child pages are displaying correctly. I had to manually add the shortcode to each page (a real pain in the butt!) because your plugin is not working correctly with the Astra theme. Check this url: https://sanddollarsports.com/reef-restoration-program/
The breadcrumb should say: home>about us>reef restoration. The parent category is not displaying on any of my pages!!
I should mention that I also tried this: Add Breadcrumbs Code to Template: If your theme does not support breadcrumbs natively, you may need to add the following code to your theme’s template files (like header.php or single.php):
and that did not work either.
Hello,
To show the category in the Breadcrumbs, please head over to your WordPress Dashboard > Rank Math > Titles & Meta > Posts > Primary Taxonomy, and from there select the Categories option:
For more details, you can check this URL: https://rankmath.com/kb/how-to-choose-a-primary-category/
Let us know how it goes. Looking forward to helping you.
Thank you.
I meant to say the PARENT PAGE is not displaying at all in the breadcrumbs. Are you trying to tell me that I have to have categories enabled to show this??
Is there a reason that you cannot help me? Why did I purchase pro if you cannot help me?
Hello??? I would really like to have an answer to fix this problem.
Here is an example of how the pages are showing up: https://sanddollarsports.com/cozumel-discover-scuba-diving-course/
As you can see, the parent page “Activities” is not showing. It is appearing as if they navigated directly from the home page.
None of the blogs show any navigation either. https://sanddollarsports.com/top-10-family-friendly-things-to-do-on-cozumel-island/
None of the products show navigation: https://sanddollarsports.com/product/coral-reef-restoration-tour/
The whole website is like this.
The plugin simply isn’t working at all no matter what I try. I’ve added manually to each page. I tried adding the code to the single page.php file.
I don’t want to add another plugin to my already plugin heavy website. But if Rankmath is unable to fix the problem, I need to know so I can find another solution.
Regards,
Catherine
Hello,
It seems that you’re currently using the Rank Math PRO plugin, but the account you used to open this ticket is a free account.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
It seems you were able to resolve the issue with the parent pages not showing in the breadcrumbs:
Concerning the breadcrumbs not showing on the product pages, we’ve checked your page and we can see that the breadcrumbs are coming from WooCommerce (though they are hidden using CSS), not from Rank Math, and that’s why the Rank Math settings are not working on your breadcrumbs.
In this case, if you want to disable WooCommerce’s breadcrumbs, then please add the following filter on your website:
/**
* Function to disable WooCommerce breadcrumbs
*/
function remove_wc_breadcrumbs() {
remove_action( 'woocommerce_before_main_content', 'woocommerce_breadcrumb', 20, 0 );
}
add_action( 'init', 'remove_wc_breadcrumbs' );
Here’s how you can add filter/hook to your WordPress site: https://rankmath.com/kb/wordpress-hooks-actions-filters/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
