Hello,
Thank you for contacting Rank Math support. Sorry for the unexpected delay and any inconvenience that might have been caused due to that.
Since you are using BreacrumbsNavXT plugin to add breadcrumbs to your site, you should disable our plugin’s breadcrumbs in WP Dashboard > Rank Math SEO > General Settings> Breadcrumbs. They have their own Breacrumbs Schema that you should be able to enable in their settings.
If you want to use our Breadcrumbs and Breadcrumbs Schema, then please follow this guide to set up them on your site: https://rankmath.com/kb/breadcrumbs/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello, Thank you for your support.
After doing what you said, my problem was solved, but now I am having a different problem.
Errors started to be corrected in the google search console area, the problem is that; the number of urls that were valid before was thousands. is currently dropping towards zero every day.
BreacrumbsNavXT is running smoothly on my website.
but as I said, after doing the process you mentioned, as far as I understand, google cannot detect the content map on my pages.
could this problem be related to you? or do you have a different suggestion?
You will understand the problem when you look at the attached picture.
https://ibb.co/m4dRvWj
note: please take this into account. there was no such problem until about 1 month ago. it appeared after the latest updates in your plugin.
Hello,
Please click the critical error in your report and send the screenshot so we can check and advise accordingly.
Also, please share the affected URLs so we can verify them.
Looking forward to helping you.
Thank you.
I think you misunderstood me.
After your previous answer, critical errors began to disappear.
but the problem is that; while the number of valid breadbumb enabled pages on my website was in thousands, it is now going towards zero.
Hello,
Since you have disabled our breadcrumbs and are falling back to the breadcrumbs from a different plugin you would need to consult with them about the Schema issues.
We don’t generate any Breadcrumbs Schema when you don’t have our breadcrumbs options enabled, so the Rich Results should come from the Schema of the plugin you are currently using for this feature.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
