Breadcrumbs Fintech theme

#15500
  • Resolved Chase Marketing

    5 years, 3 months ago

    Rank Math free

    Hi, I’m using the Fintech theme and had before the Yoast plugin for SEO. Because i’m using Rank math now for actually all my websites i was installing the plugin for the site as mentioned.

    The theme had automatically breadcrumbs in the image of the theme (see url in sensitive data). But now it isn’t showing the breadcrumb anymore. Do you guys know what can happend and how i can fix this?

    Thanks!

    • This topic was modified 5 years, 3 months ago by Chase Marketing. Reason: inlog
Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Davis

    5 years, 3 months ago

    Rank Math pro

    Hello,

    Thanks for getting in touch with us.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Chase Marketing

    5 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Chase Marketing

    5 years, 3 months ago

    Rank Math free

    Thanks, can you please refer to me first before editing anything on the website?

    Michael Davis

    5 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    The breadcrumbs HTML does not exist on your page source which could suggest that Rank Math breadcrumbs are not enabled on your theme templates. Unfortunately editing of theme files is disabled on your site and thus I could not check this.
    Rank Math breadcrumbs can be enabled by adding the following line of code to your page templates:
    <?php if (function_exists('rank_math_the_breadcrumbs')) rank_math_the_breadcrumbs(); ?>

    Looking forward to helping you. Thank you.

    ​​​​​​

    Chase Marketing

    5 years, 3 months ago

    Rank Math free

    Hi, thanks for checking this.

    The problem is that there where before breadcrumbs (when i used the Yoast plugin).
    As you can see this on the demo version:
    https://themedemo.commercegurus.com/fintech/solutions/

    But when i installed the Rank Math plugin the breadcrumbs where gone.

    Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hi there,

    Thanks for the response.

    It is likely that the theme has built in support for Yoast breadcrumbs but not Rank Math and we would be happy to help in integrating the RM breadcrumbs if you can share some temporary FTP access as well.

    We are looking forward to helping you. Thank you.

    RankBot

    5 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Breadcrumbs Fintech theme’ is closed to new replies.