Breadcrumbs/ Default product category

#458706
  • Resolved Merix

    3 years, 2 months ago

    Rank Math free

    Hello!

    Been engaging on Email with Bhanu regarding this issue.

    Details: We set up the primary category (for products in more than one category) but they still don’t show in breadcrumbs on the front end.

    I’ve included the wp dashboard login link below.

    Kindly assist, thanks!

    Best regards,
    M.Erick
    Shopmerix

Viewing 6 replies - 1 through 6 (of 6 total)
  • Reinelle

    3 years, 2 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your site, and the breadcrumbs showing on your products are coming from WooCommerce. I’ve tried removing it from your theme options, but there’s no option. In this case, please include this filter to remove the WooCommerce breadcrumbs on your products:
    https://woocommerce.com/document/customise-the-woocommerce-breadcrumb/#section-5

    If you wanted us to apply the filter, please include your website’s FTP in the sensitive data section as your site is live. This will help us revert any changes in case there will be unexpected issues upon modifying your theme files.

    Looking forward to helping you.

    Thank you.

    Merix

    3 years, 2 months ago

    Rank Math free

    Hello,

    Please go ahead and apply the filter.

    I have updated the sensitive data as requested.

    Can you please check further?

    Thank you.

    Nigel

    3 years, 2 months ago

    Rank Math business

    Hello,

    I have added the Rank Math breadcrumbs to your theme in the file woocommerce/single-product/layouts/product-no-sidebar.php

    To disable the default WooCommerce breadcrumbs, please contact your flatsome theme support for assistance.

    Hope that helps. Please let us know if you have questions.

    Merix

    3 years, 2 months ago

    Rank Math free

    Hello,

    Lemme get in touch with flatsome theme support then get back to you.

    Thank you!

    Merix

    3 years, 2 months ago

    Rank Math free

    Hello,

    From your previous response:

    “I have added the Rank Math breadcrumbs to your theme in the file: woocommerce/single-product/layouts/product-no-sidebar.php”

    Kindly remove the Rank Math breadcrumbs you added.

    I’ll explain why…

    Turns out that my theme has baked in Rank Math integration support, albeit the setting is quite hidden under Theme/ Advanced/ Integrations (Screenshot: https://photos.app.goo.gl/7AeJkRATtSNe5y419).

    I enabled the options and now all primary categories we set appear correctly on the frontend (Screenshot: https://photos.app.goo.gl/rJfpYbPRGTgEUQaSA).

    Thank you guys, you’ve been of so much help. I’m recommending Rank Math to the whole of my WordPress crew!

    Cheers,
    Erick.

    Reinelle

    3 years, 2 months ago

    Hello,

    Thank you for the update and for sharing the resolution.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    RankBot

    3 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Breadcrumbs/ Default product category’ is closed to new replies.