Breadcrumbs

#944727
  • Resolved Can Taruz
    Rank Math free

    Hello,

    I was previously using Yoast, but I recently switched to your plugin. However, I’ve encountered an issue. When I activate Rank Math Pro, breadcrumbs are automatically enabled and start appearing on my pages. Even though I disable breadcrumbs in the general settings, they continue to show up on the pages.

    How can I resolve this issue?

    Thank you!

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hello,

    We apologize for the issue you are facing with the breadcrumbs in Rank Math Pro. It seems that even after disabling the breadcrumbs in the general settings, they are still appearing on your pages.

    Here are a few steps you can take to resolve this issue:

    1. Check for Theme Support: If your theme has native support for breadcrumbs, it may be overriding the settings in Rank Math. You can check if your theme includes the following code in its template files:

      If this code is present, it means your theme is automatically displaying breadcrumbs, and you may need to remove or comment out this line to stop them from showing.

    2. Disable Other Breadcrumb Plugins: Ensure that no other plugins are adding breadcrumbs to your site. If you have any other SEO or breadcrumb-related plugins active, consider disabling them to avoid conflicts.

    3. Clear Cache: If you are using a caching plugin, clear your cache after making changes to the settings. Sometimes, cached pages may still display old content.

    4. Custom Code: If you want to ensure that breadcrumbs do not appear at all, you can add custom code to your theme’s functions.php file to disable them:

      function remove_wc_breadcrumbs() {
         remove_action( 'woocommerce_before_main_content', 'woocommerce_breadcrumb', 20, 0 );
      }
      add_action( 'init', 'remove_wc_breadcrumbs' );

    If you continue to experience issues after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern!

    Sources:
    How to Make Your Theme Rank Math Compatible » Rank Math

    Hello,

    Breadcrumbs should only appear when enabled in the general settings and should disappear when disabled. While removing them with custom code can be a workaround, I’m looking for a more effective and proper solution to this issue.

    How can we address this problem?

    Thank you!

    Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Please ensure you are using the latest version of our plugin according to our changelog: https://rankmath.com/changelog/

    We anticipate hearing back from you.

    Thanks.

    Hello,

    My account is PRO, purchased through the Agency plan, so I am a PRO user. The primary account is i***@w*************. The site I am currently using is http://www.aviexproduction.com.

    I have reviewed the necessary documents, but they don’t provide a solution for my issue. Would you be able to assist me?

    Thank you.

    Hello , are you thinking to help

    Hello,

    Please share some of the affected pages where our breadcrumbs are appearing despite having them disabled in our plugin.

    Looking forward to hearing back from you.

    Hello, thank you for your message.

    I have prepared a video related to the topic. Could you please take a look? If you need more information, I’m happy to help.

    https://go.screenpal.com/watch/cTVjQdnezkw.

    My sıte url :https://www.aviexproduction.com/

    Hello,

    Reviewing the source code of your webpages we can see that the breadcrumbs are not being inserted by our plugin. That might have been added by your theme or another plugin on your site.

    You can confirm this by temporarily disabling our plugin and checking if the issue persists.

    If the breadcrumb goes after disabling our plugin we might need to take a closer look at your site.

    Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you for reply

    1. After removing RMP, the breadcrumb doesn’t disappear; I confirm this.
    2. When I reinstall the Yoast plugin I used previously, the breadcrumb disappears completely.
    3. With Yoast installed, the breadcrumb is not visible.
    4. After uninstalling Yoast, the breadcrumb is still not visible.
    5. When I install RCP, the breadcrumb reappears.

    I am sharing my WP admin details with you, and I have taken the necessary backups.

    Let me know if you’d like further adjustments ,thank you so much

    Hello,

    The login details are not working. Please share the working login details so we can check this further.

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    WP Logins are still not working, so we can’t fully debug the issue.

    Please check on your end and let us know how it goes.

    We really look forward to hearing back from you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

The ticket ‘Breadcrumbs’ is closed to new replies.