Bought credits not showing

#368863
  • Resolved John
    Rank Math free

    I have rankmath on my site aboutnowuk.com. I bought credits, but it doesn’t show on my website. Could you please help?
    Many thanks

    John

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please go to WordPress dashboard > Rank Math dashboard > Help > Disconnect and Connect again with your Rank Math account.

    Then, head over to Content AI and refresh the credits count so the plugin will request the updated credits from our server:
    refresh

    Hope that helps. Please don’t hesitate to let us know if you need our assistance with anything else.

    John
    Rank Math free

    it worked. Many thanks.

    Anas
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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