Book Edition Details not Saving

#42527
  • Resolved Sergio Caredda

    4 years, 5 months ago

    Rank Math pro

    Good Morning,
    I’m trying to test the Book Snippet functionality of RankMath. In the past, I have used a block that would output the necessary book review schema, but this is not supported in Ampo WP, so was trying a different solution.
    However, when I add the Book Edition data, it doesn’t save these.
    They are there when I save the post.
    You can find the example here:
    https://sergiocaredda.eu/inspiration/books/book-review-high-output-management-by-andrew-s-grove/

    I tested the same functionality on another post (without any additional content), and the same issue: book edition data is not saved and therefore does not display on the schema. I did different tests (including adding more than one edition… when I save, then go back inside the post the editions are there, but all the fields blanked).

    Thanks a lot

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 5 months ago

    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Sergio Caredda

    4 years, 5 months ago

    Rank Math pro

    Good morning,

    I had tried but tried again this morning. The issue persists also with all other plugins deactivated.
    Once I save and check the preview (but same happens also when post is published) the fact that there is an edition is saved, but not the information.

    Here the generated json.

    {“@context”:”https:\/\/schema.org”,”@graph”:[{“@type”:”Book”,”name”:”My Book Test”,”author”:[{“@type”:”Person”,”name”:”Test Author”}],”url”:”http:\/\/url.to”,”hasPart”:[],”review”:{“author”:{“@type”:”Person”,”name”:”Sergio Caredda”},”datePublished”:”2020-04-13T10:17:56+02:00″,”dateModified”:”2020-04-13T10:17:55+02:00″,”reviewRating”:{“@type”:”Rating”,”ratingValue”:”4″,”bestRating”:””,”worstRating”:””}},”image”:{“@type”:”ImageObject”,”url”:”https:\/\/sergiocaredda.eu\/wp-content\/uploads\/2020\/01\/2020-update-1.jpg”,”width”:1200,”height”:800}},{“@type”:”BreadcrumbList”,”itemListElement”:[{“@type”:”ListItem”,”position”:1,”item”:{“@id”:”https:\/\/sergiocaredda.eu”,”name”:”Home”}},{“@type”:”ListItem”,”position”:2,”item”:{“@id”:”https:\/\/sergiocaredda.eu\/category\/other\/”,”name”:”Random Notes”}},{“@type”:”ListItem”,”position”:3,”item”:{“@id”:”https:\/\/sergiocaredda.eu\/?p=16564″,”name”:”Test Post for Books”}}]}]}

    I tried the same also on a fresh install on my local machine (with no plugins installed). Same issue.

    BR.

    Michael Davis

    4 years, 5 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I have just tested this on the Classic editor and the block editor but I cannot reproduce any saving issues. Here is an example post:
    {"@context":"https:\/\/schema.org","@graph":[{"@type":"Book","name":"Book Schema","author":[{"@type":"Person","name":"author_name"}],"url":"https:\/\/testurl.com","hasPart":[{"@type":"Book","bookEdition":"Edition","bookFormat":"https:\/\/schema.org\/EBook","datePublished":"04\/22\/2020","isbn":"123451","name":"Edition title","url":"https:\/\/urlhere.com","@id":"https:\/\/urlhere.com"}],"review":{"author":{"@type":"Person","name":"admin"},"datePublished":"2020-04-14T01:47:47+05:30","dateModified":"2020-04-14T01:47:47+05:30","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5","worstRating":1}},"image":{"@type":"ImageObject","url":"http:\/\/localhost\/rankmath\/wp-content\/uploads\/2019\/07\/sushi1.jpg","width":640,"height":886}},{"@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"http:\/\/localhost\/rankmath","name":""}},{"@type":"ListItem","position":2,"item":{"@id":"http:\/\/localhost\/rankmath\/blog-2\/","name":"Blog"}},{"@type":"ListItem","position":3,"item":{"@id":"http:\/\/localhost\/rankmath\/uncategorized\/","name":"Uncategorized"}},{"@type":"ListItem","position":4,"item":{"@id":"http:\/\/localhost\/rankmath\/uncategorized\/book-schema\/","name":"Book Schema"}}]}]}
    ​​​​​​
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Book Edition Details not Saving’ is closed to new replies.