Blogartikel

Hello,

We apologize for the issues you are facing with your Rank Math plugin while creating blog articles. It sounds like there may be a technical issue affecting the functionality of the plugin on your site.

To assist you better, could you please provide the URL of your website? This will help us understand the context and troubleshoot the problem more effectively.

In the meantime, you might want to check if there are any updates available for the Rank Math plugin or if there are any conflicts with other plugins or themes that could be causing this issue.

If you would like a more comprehensive setup or troubleshooting, we recommend our professional setup service, which ensures that your plugin is configured correctly according to the latest SEO standards. You can find more information about this service at Rank Math Professional Setup Service.

Thank you for raising this concern, and we look forward to helping you resolve it!

Hello,

Thank you for contacting Rank Math support and we apologise for the delay in responding to you.

To resolve this issue, please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools. Then, click on the button “Recalculate Score”, and wait for it to process.

After that, check the pages and see if the SEO scores are updated.

We hope that helps. Don’t hesitate to get in touch if you have any other questions.

Thank you.

Hello,

In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We see error when re-calculating the score. For us to debug this further, can you please share your website’s FTP login? You can insert your FTP login information in the Sensitive Data section of this ticket.

Looking forward to hearing back from you.

Hello,

Sorry, but the FTP login you shared doesn’t work. Can you please share the correct FTP login in the following format?

Host:
Username:
Password:
Port:

Looking forward to hearing back from you.

Hello,

We have updated your plugin and we can now see the scores updating after running the re-calculation of SEO score in our plugin’s Database Tools. See screenshot:

Please check from your end and if the issue persists in the future, let us know here and we’ll assist you further.

Looking forward to helping you with this one.