Hello,
We apologize for the issue you are facing with the blog post wizard. It sounds frustrating to encounter errors, especially after consuming your credits.
To help resolve this, we recommend checking if you have exhausted your Content AI credits or if there are any limits set for your domain. You can do this by logging into your Rank Math account and visiting the Connected Websites section to see your credit status.
If you have credits but are still facing issues, please try refreshing your Content AI credits in your WordPress dashboard by navigating to Rank Math → Dashboard → Help, disconnecting and reconnecting your Rank Math account, and then refreshing the credits count.
If the problem persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for bringing this to our attention!
Sources:
Resolving Content AI Related Issues » Rank Math
Hello, could I get some the credits back as it appears my attempts with the wizard have demolished the credits. I have only created 5 articles so far.
Hello,
Could you please share the error message you’re getting on the last step of the Blog Post Wizard?
You can upload screenshots using this tool and add the link here.
Meanwhile, please note that each keyword research consumes 500 credits and each word generated from this feature consumes 1 credit.
For more details on Content AI credits, you may refer to our guide here:
https://rankmath.com/kb/content-ai-plans-and-credits/#num-4-understanding-content-ai-credits
Looking forward to helping you.
During this attempt it worked, but now I am on 0 credits, I had 100000 credits last night after creating 5 blog posts
Hello,
Rank Math will only deduct credits for content it has successfully generated. If the generation fails, the credit will not be deducted. You can navigate to the History tab of the Content AI tool to see the content that was previously generated.
If you believe that your credits have been deducted without the content being generated, please share your website access with us so we can help investigate the issue.
Thank you for choosing Rank Math.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
