Blank settings pages

#1121693
  • Catherine
    Rank Math free

    My settings pages within the WP admin are not loading at all. I have uninstalled/reinstalled the plugin, turned off all other plugins, cleared the cache — still blank pages when I try to review settings. I have also rerun the setup wizard. Please advise on next steps I can take to access my settings.

Viewing 1 replies (of 1 total)
  • Hello,

    I’m sorry to hear that you’re experiencing blank settings pages in your WP admin. This can be frustrating. Here are a few steps you can take to troubleshoot this issue further:

    1. Check for JavaScript Errors: Open your browser’s developer tools (usually F12 or right-click and select "Inspect") and check the console for any JavaScript errors that might be preventing the settings from loading.

    2. Increase PHP Memory Limit: Sometimes, insufficient memory can cause issues. You can try increasing the PHP memory limit by adding the following line to your wp-config.php file:

      define('WP_MEMORY_LIMIT', '256M');
    3. Enable Debugging: You can enable debugging in WordPress to see if any errors are being logged. Add the following lines to your wp-config.php file:

      define('WP_DEBUG', true);
      define('WP_DEBUG_LOG', true);
      define('WP_DEBUG_DISPLAY', false);

      After enabling this, check the wp-content/debug.log file for any errors related to Rank Math.

    4. Check Server Error Logs: If you have access to your server’s error logs, check them for any issues that might be related to the Rank Math plugin.

    5. Theme Conflict: Sometimes, themes can conflict with plugins. Try switching to a default WordPress theme (like Twenty Twenty-One) to see if the issue persists.

    If none of these steps resolve the issue, please reply to this ticket with your site URL so that a human agent from the Rank Math Support team can assist you further. Thank you for raising this concern, and we hope to help you get this resolved soon!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this ticket.