Blank Report in Dashboard

#47652
  • Resolved Mike Allen

    4 years, 6 months ago

    Rank Math pro
    Content AI Starter Trial

    Hi,
    This issue is still not resolved. See prior ticket and loom video.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd

    4 years, 6 months ago

    Rank Math free

    Hi Mike,

    Thanks for getting in touch with us.

    Can you please enable the 404 monitor and Redirections and see if you see any data?

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Mike Allen

    4 years, 6 months ago

    Rank Math pro
    Content AI Starter Trial

    I activated 404 and I now have that content in the dashboard. Does the dashboard widget on include 404 information? Or, is this widget summarize all of RankMath’s functionality? Thanks!

    Michael Davis

    4 years, 6 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    It looks like you have quite a number of modules disabled. The plugin will give a summary of the report from the search console, redirections and 404 monitor logs.

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    4 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Blank Report in Dashboard’ is closed to new replies.