Blank page on instant indexing

#277614
  • Resolved Jucélia Vieira
    Rank Math free

    Good morning, when I mark more than one jobs to apply Bing Instant Indexing, a blank page appears. If I only do it with 1 job, it works correctly. I have more than 1 GB RAM on wordpress and lots of features.

    Could you help me, please?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    Could you please see if there are any errors displayed in the browser’s console?

    If yes, please share its screenshot’s link using a tool like imgur.com so that we can get a deeper insight into the issue.

    Looking forward to helping you.

    Thank you.

    Hi, sure.
    Sorry for the delay.

    Here its is: https://imgur.com/a/A46dkWN

    Hello,

    We can’t seem to replicate this issue from our end.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Thank you, was a plugin.

    Azib Yaqoob
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Blank page on instant indexing’ is closed to new replies.