blank page edit after plug in installation

Hello,

I’m sorry to hear that you are facing issues with Rank Math after installation. To resolve the problem of blank page edits, you can try the following steps:

1. Uninstall and Reinstall Rank Math:

   • Uninstall the Rank Math plugin completely.
   • Reinstall the Rank Math plugin by following the steps mentioned in our guide here.

2. Backup Your Rank Math Data:

   • Before uninstalling Rank Math, make sure to backup all your Rank Math configurations and post data. You can follow the steps mentioned in our guide here.

3. Check Your Access with Role Manager:

   • Ensure that you have access to Role Manager settings inside Rank Math. Check if your user role has been granted all the required user capabilities. Update the capabilities if needed. You can refer to the detailed steps provided here.

4. Check If You’ve Activated Rank Math Network-Wide:

   • If you are working in a multisite environment, ensure that Rank Math is installed correctly. Follow our guide on installing Rank Math in a multisite environment for detailed instructions.

If the issue persists after following these steps, please feel free to reach out to our support team by clicking here. We are here to help you further.

I hope this helps in resolving the blank page edit issue you are experiencing. Thank you for your understanding and patience.

Warm regards.

Sources:
Sorry, You Are Not Allowed to Access This Page » Rank Math
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
This Plugin Does Not Work with Your Version of PHP » Rank Math

Hello,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

Please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/

Also, kindly share your website’s recent error logs so we can determine what’s causing the issue.

You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

If you prefer, we can take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We have investigated this on your site and we are unable to replicate the issue. The post and pages opened correctly with Rank Math active as shown in the screencast here: https://www.loom.com/share/7b381058ea00495f99aac79fec54df27?sid=95b0d9ee-4e19-4a67-8506-90f3859a1388

Can you share how we can replicate the issue on your site? You can record a video using https://loom.com as we did showing how the issue occurred on your site so we can investigate this further.

We are eagerly awaiting your response.

Thank you.

Hello,

We are glad that the issue with the editing the post has been sorted.

Regarding this new issue, please get in touch with your host and ask them to whitelist the IP 46.30.211.100 and the user-agent RankMathApi/2.0.2; https://rankmath.com and see if that works for you.

For more details on this issue, please check this URL: https://rankmath.com/kb/api-http-400-error/

Let us know how it goes. Looking forward to helping you.

Thank you.