Hello,
We apologize for the issue you are facing with Bing indexation and your robots.txt file. Thank you for raising this concern.
To address the Bing indexation issue, if you are encountering the error "Failed to submit post to the Bing URL Submission API", please refer to our guide on how to fix this error: How to Fix Failed to Submit Post to the Bing URL Submission API Error. This guide will help you troubleshoot and resolve the problem.
Regarding your robots.txt file, it’s important to ensure that it is set up correctly so that search engines can crawl your site. You can edit your robots.txt file through Rank Math by navigating to Dashboard → Rank Math SEO → General Settings → Edit Robots.txt. Make sure that there are no disallow rules that might be blocking Bing or other search engines from crawling your site.
If you need further assistance, please reply to this ticket, and a human agent from the Rank Math Support team will take over and provide more detailed help.
Thank you for your understanding, and we look forward to helping you resolve these issues!
Sources:
How to Fix Failed to Submit Post to the Bing URL Submission API Error » Rank Math
Common robots.txt Issues & How to Fix Them » Rank Math
Hello,
Thank you for contacting Rank Math support.
Can you please share more information about the issue you’re eucountering? Please also share the affected website and any screenshot of the issue.
You can share images with us by uploading them to an image hosting site like Imgur, and then sharing the generated URL with us here.
Thank you for your patience and cooperation. We are looking forward to hearing back from you.
Hi
when I visit my bing seo dashboar I see that the majority of my pages are not indexed :
https://imgur.com/xJJGj5U
I tried ti request indexation but they say that The inspected URL is known to Bing but has some issues which are preventing indexation.
https://imgur.com/hJYGPSU
When I visite the mywebsite.com/robot:txt the page not woring
https://imgur.com/Ru4F435
Here is my robots:txt file setup using rankmath :
https://imgur.com/lwNF9c0
Thanks
Hello,
We would like to check the issue further. Can you please share the affected URLs here with us? You can insert the URLs in the Sensitive data section of this ticket so only you and us Rank Math support can access it.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Your robots.txt is getting a redirect loop issue.
In this case, we recommend getting in touch with your web host to check your server configuration or .htaccess file for any redirects affecting your robots.txt URL.
Let us know how this goes.
Hi
Thanks for the suggestion
I contacted My website Host support and mywebsite/robots.txt page now works perfectly.
What steps Should I do now to solve the indexation issue on bing :
you can check the images I sent on the previous message
Thanks
Hello,
Please share the full image for this screenshot: https://imgur.com/hJYGPSU. We want to see the full issues preventing its indexation. Also, share the full URL with us as well. You can share the details via the sensitive data section.
We are looking forward to hearing back from you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
All my pagees are not indexed by bing this is just a screenshot of one page
Thank you.
Hello,
The image you shared is not a full-page screenshot. We requested the full page to see if we could find any relevant information that could point to the cause of the issue. We have tested the affected URL everywhere without any issues, and the URL is also indexed on Google. So, we’re not sure why Bing is not indexing the page.
We recommend reaching out to Bing webmaster support to understand the metrics they check that could cause the message “Discovered but not crawled URL cannot appear on Bing.” Once you have more information from them, you can look into the specific areas that may need attention on your site.
Thank you for your patience and cooperation.
I have the same issue on my Milky Way website
Hello,
@Alexjordan
Please create a new ticket here so we can take a look at this issue: https://support.rankmath.com/new-ticket/
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
