billing issues

#434851
  • Resolved Matthew
    Rank Math business

    Hi there,

    We had an issue with our card on file and have since, updated the one on file to a new one. Due to this, our auto renewal was unable to go through. Can you please renew our subscription to turn the premium SEO version back on?

    Thanks.

    Eye Magnet Mgt

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  • Hello,

    Thank you for contacting the support.

    Since the subscription has been canceled, you will have to purchase a new one to continue using the premium features on your site: https://rankmath.com/pricing/

    Hope this helps. Let us know if you need any other assistance.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘billing issues’ is closed to new replies.