Billing

#936075
  • Resolved Rochelle and Andrew
    Rank Math free

    It looks like we were charged twice. Unfortunately, we had to put this website on hold until March this coming year. Can you please look into this?

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  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We are not able to see any active Rank Math subscriptions on your Rank Math account.

    If you’ve purchased the plugin with some other email address, please share that with us or you can search and forward the receipt from FastSpring.com so we can locate your account.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Billing’ is closed to new replies.