Billing

#158846
  • Resolved Jason

    4 years, 11 months ago

    Rank Math free

    I have justt tried to buy the business plan.

    It was declined due to my bank doing a security check. The bank told me to wait 2 mins then reprocess the payment.

    I have done this and no it says you can’t process the payment and I need to contact you directly.

    Any help would be appreciated?

    Thanks

    Jason

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat

    4 years, 11 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused!

    We checked with our billing team and it seems that your card is being flagged and is on hold till 3rd March 2021.

    We request you to wait till 3rd March and process the transaction after that.

    Looking forward to helping you.

    Thanks!

    Jason

    4 years, 11 months ago

    Rank Math free

    ok thanks, will try then, very odd! 🙁

    Prabhat

    4 years, 11 months ago

    Rank Math agency

    Hello,

    Thanks for your patience and we really look forward to helping you.

    If you have any further questions please feel free to reach out, and it will be our pleasure to assist you.

    Thanks!

    RankBot

    4 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Billing’ is closed to new replies.