Hello,
Thank you so much for getting in touch.
The payment is pending from your PayPal account. Please check your PayPal transaction and you will see the reason for it being in the “pending” state. If needed, you can talk to PayPal about this as well.
As soon as the payment is cleared, it will automatically reflect in your account and you will get access to your subscription.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
