Billing

#1110130
  • Rod

    3 weeks, 4 days ago

    Rank Math free

    Hi,
    I bought the PRO version a couple of hours ago before I realised that my new SEO partner has a multi-site subscription with you. Oops, and sorry, but can I please get a refund of the payment of US$277.07?

    Thank you
    Cheers
    Rod

Viewing 1 replies (of 1 total)
  • Reinelle

    3 weeks, 4 days ago

    Hello,

    Thank you for contacting Rank Math support.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.

    Hope that helps.

Viewing 1 replies (of 1 total)

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