Hello,
Thank you for contacting the support.
In this case, we will have to refund the renewal transaction and you will have to purchase a new Business subscription using your other card.
Let us know if you want to proceed with the refund and we will do the needful.
Looking forward to helping you.
Hi Jaideep,
Yes please refund that renewal and I will purchase a new subscription using my other card.
Thank you.
Mike
Hello,
As requested, we have initiated a refund on your requested transaction and you can proceed with purchasing a new subscription using your preferred card.
You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days. Please note that refunds for international transactions can take up to 10 days to appear for credit cards.
Hope this helps. Let us know if you need any other assistance.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
